Job Description

The Medical Assistant is responsible for providing support to corresponding clinics by assisting patients and their family members before, during and after a doctor’s visit. Medical assistants work alongside doctors, nurses and other clinical personnel, performing functions that help the clinic run smoothly.

Duties and Essential Job Functions: 

  • Prepares patients for examination and assisting physician during treatment, examinations, and testing of patients.
  • Assists with obtaining vital signs, documents chief complaint and all actions taken.
  • Assists with obtaining patient history, assists physicians, residents and/or licensed nursing personnel.
  • Performs basic patient procedures, sets up exam/procedure rooms including instruments for minor procedures, preparations may include administering medications (excluding IV) under direct supervision of a physician.
  • Obtains lab specimen and fills out requisitions completely and accurately.
  • Review patient medications.
  • Ensure all related reports, labs and information is filed and available in patients’ medical records prior to their appointment.
  • Document in Electronic Medical Record patient-related communication and interventions.
  • Patient phone calls for appointment reminders.
  • Prepares, restocks, and disinfects examination rooms, procedure rooms, lab area, and all other patient care areas.
  • Sterilize medical equipment as assigned by division.
  • Assist with additional duties as assigned.
  • Maintains patient confidentiality and HIPAA compliance according to Federal guidelines.

Required Education and Experience:

  • High School Diploma or GED
  • Medical Assistant Diploma

Preferred Education and Experience:

  • Previous MA clinic experience.
  • Previous pediatric experience.
  • Experience in Behavioral Health
  • Bilingual-Spanish/English.

Required Licensure/Certification/Specialized Training:

  • Valid CPR-BLS card
  • Fingerprint Clearance Card

Preferred Licensure/Certification/Specialized Training:

  • Medical Assistant Certification

Knowledge, Skills & Abilities

  • Knowledge of the heath care field, medical terminology, and medical office protocol.
  • Knowledge of basic computer software programs: MS Office and EMR.
  • Ability to multitask and prioritize work flow.
  • Excellent communication and organizational skills.
  • Able to interact with others with diplomacy and tact.
  • Skilled in understanding patient education needs and effectively communicate that information to patients.
  • Ability to project a pleasant and professional image.
  • Knowledge and ability to work with special needs patients.
  • Ability to learn and retain information regarding patient care procedures.

Physical Requirements:

  • Prolonged standing, sitting, walking, reading, writing, talking and use of computer.

Work Environment:

  • Normal clinical work environment