Job Description

3141 N 3rd Ave, Phoenix, AZ 85013, USA Req #264
Friday, November 5, 2021

About the Role:

The Interpreter is responsible to provide effective and accurate oral communication between patient, patient’s family and clinical staff and professionals.

 

What You Will Do

  • Becomes liaison between CRS staff and non-English-speaking patients, their relatives or representatives. 

  • Utilizes multi-lingual knowledge and English language to effectively communicate verbally with the patient, patient’s representative, clinic personnel, physicians and healthcare professionals. 

  • Advocates on behalf of non-English speaking patients as appropriate.

  • Interprets and communicates medical terminology, assessments, patient education, consent forms, patient instructions and explains any other medical procedure that will influence healthcare outcomes.

 

Department Specific Duties and Essential Functions:

  • Documents communication from non-English speakers in EMR and routes messages appropriately.

  • Maintains personal and professional responsibility.

  • Adheres to the Interpreter Code of Ethics as defined by the National Council for Interpretation in Healthcare (NCIHC).

 

What You Will Bring to the Role

  • High School Diploma or equivalent.

  • 1 year medical interpreter certification from a community college program or accredited institution.

  • Fluent conversational skills with basic sentence structure, vocabulary, enunciation, listening and speaking fluency.

  • 1 year minimum experience interpreting in a medical setting.

     

Preferred Education and Experience:  

  • Certification Commission for Healthcare Interpreters - CHI Certified .

  • Advanced grammar course in secondary languages preferred.

 

Required Licensure/Certification/Specialized Training:

  • Medical Interpreter Certification from a community college program or accredited institution.

  • Fingerprint Clearance Card.

 

Preferred Licensure/Certification/Specialized Training:

  • 1 year medical certification program or equivalent combination of education and work related experience.

 

Knowledge, Skills & Abilities

  • Fully bilingual in Spanish and English.

  • Strong verbal and written communication skills.

  • Ability to work calmly with others in hectic situations.

  • In-depth knowledge of Spanish and English medical terminology.

  • Sensitive to patients personal circumstances, and able to maintain confidentiality and ethics.

  • Ability to safely and successfully perform the essential job functions consistent with the ADA, FMLA and other federal, state and local standards, including meeting qualitative and/or quantitative productivity standards.

  • Ability to maintain regular, punctual attendance consistent with the ADA, FMLA and other federal, state and local standards.

     

Job Standards Performance Expectations

  • Uses time effectively.

  • Follows safety policies for self and patients.

  • Performs in a manner that enhances customer service.

  • Independently maintains required tests, licenses, certifications, competencies, employee health (TB screening, fit testing, etc.) and other job related qualifications.

  • Ability to safely and successfully perform the essential job functions consistent with the ADA, FMLA, and other federal, state and local standards, including meeting qualitative and/or quantitative productivity standards.

  • Ability to maintain regular, punctual attendance consistent with the ADA, FMLA, and other federal, state and local standards.

 

Position Type/Expected Hours of Work

  • This is a full-time position. Days and hours of work are Monday through Friday, 8:00 a.m. to 5:00 p.m.

  • Occasional evening and weekend work may be required as job duties demand.

 

Work Environment:

  • Normal clinical work environment.

Other details

  • Pay Type Hourly
  • Required Education Certification
  • Job Start Date Friday, November 5, 2021

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!

Apply Online