About the Role:
The Interpreter is responsible to provide effective and accurate oral communication between patient, patient’s family and clinical staff and professionals.
What You Will Do
Becomes liaison between CRS staff and non-English-speaking patients, their relatives or representatives.
Utilizes multi-lingual knowledge and English language to effectively communicate verbally with the patient, patient’s representative, clinic personnel, physicians and healthcare professionals.
Advocates on behalf of non-English speaking patients as appropriate.
Interprets and communicates medical terminology, assessments, patient education, consent forms, patient instructions and explains any other medical procedure that will influence healthcare outcomes.
Department Specific Duties and Essential Functions:
Documents communication from non-English speakers in EMR and routes messages appropriately.
Maintains personal and professional responsibility.
Adheres to the Interpreter Code of Ethics as defined by the National Council for Interpretation in Healthcare (NCIHC).
What You Will Bring to the Role
High School Diploma or equivalent.
1 year medical interpreter certification from a community college program or accredited institution.
Fluent conversational skills with basic sentence structure, vocabulary, enunciation, listening and speaking fluency.
1 year minimum experience interpreting in a medical setting.
Preferred Education and Experience:
Certification Commission for Healthcare Interpreters - CHI Certified .
Advanced grammar course in secondary languages preferred.
Required Licensure/Certification/Specialized Training:
Medical Interpreter Certification from a community college program or accredited institution.
Fingerprint Clearance Card.
Preferred Licensure/Certification/Specialized Training:
1 year medical certification program or equivalent combination of education and work related experience.
Knowledge, Skills & Abilities
Fully bilingual in Spanish and English.
Strong verbal and written communication skills.
Ability to work calmly with others in hectic situations.
In-depth knowledge of Spanish and English medical terminology.
Sensitive to patients personal circumstances, and able to maintain confidentiality and ethics.
Ability to safely and successfully perform the essential job functions consistent with the ADA, FMLA and other federal, state and local standards, including meeting qualitative and/or quantitative productivity standards.
Ability to maintain regular, punctual attendance consistent with the ADA, FMLA and other federal, state and local standards.
Job Standards Performance Expectations
Uses time effectively.
Follows safety policies for self and patients.
Performs in a manner that enhances customer service.
Independently maintains required tests, licenses, certifications, competencies, employee health (TB screening, fit testing, etc.) and other job related qualifications.
Ability to safely and successfully perform the essential job functions consistent with the ADA, FMLA, and other federal, state and local standards, including meeting qualitative and/or quantitative productivity standards.
Ability to maintain regular, punctual attendance consistent with the ADA, FMLA, and other federal, state and local standards.
Position Type/Expected Hours of Work
This is a full-time position. Days and hours of work are Monday through Friday, 8:00 a.m. to 5:00 p.m.
Occasional evening and weekend work may be required as job duties demand.
- Normal clinical work environment.
- Pay Type Hourly
- Required Education Certification
- Job Start Date Friday, November 5, 2021